Roles & permissions
Understand why different team members see different actions.
Role-based access
Thora Go uses roles and account permissions to control actions. The business owner, administrator, business operator, and worker can have different responsibilities.
Owner settings
Business profile, receiving-bank setup, service registration, and public QR controls include owner-only actions.
Team and job permissions
Team management, reports, quotation management, job acceptance, and job execution each have their own permission checks. Workers may only see assigned jobs.
When an action is missing
- Confirm the active business and your account role.
- Check that the action applies to the current order or job status.
- Ask the business owner to check your access.
- Contact support if the permissions still appear incorrect.
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