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Open Thora Go
Documentation for daily operations
For approved providers

Required documents

Upload and maintain your provider verification documents.

Required documents

Open Verification documents. Requirements depend on the services you register for; use the list shown in your account rather than a generic checklist.

Upload documents

  1. Open the required document and select Upload or Replace.
  2. Choose the correct file and review it before uploading.
  3. For government ID verification, provide front and back images and the expiry date printed on the card when requested.
  4. Complete any required document details and confirm the upload.
  5. Check the resulting status and respond to requests for supplements.

Review status

Uploaded documents may still be pending review. Check for missing, expired, rejected, or needs-supplement statuses.

Keep documents current

Verification documents can be shared across your registered services. Replace expired or incorrect documents to avoid interruptions.

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