Required documents
Upload and maintain your provider verification documents.
Required documents
Open Verification documents. Requirements depend on the services you register for; use the list shown in your account rather than a generic checklist.
Upload documents
- Open the required document and select Upload or Replace.
- Choose the correct file and review it before uploading.
- For government ID verification, provide front and back images and the expiry date printed on the card when requested.
- Complete any required document details and confirm the upload.
- Check the resulting status and respond to requests for supplements.
Review status
Uploaded documents may still be pending review. Check for missing, expired, rejected, or needs-supplement statuses.
Keep documents current
Verification documents can be shared across your registered services. Replace expired or incorrect documents to avoid interruptions.
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