Printer problems
Check device support, permissions, and connection settings.
Check these first
- Use Mobile for native Bluetooth or LAN thermal printing. On Web, use PDF output.
- Check printer power, paper, and the selected default printer.
- For Bluetooth, check permissions and scan again. For LAN, check the IP address, port, and network.
- Run Test Connection. Save or set the printer as default only after the test succeeds.
Still need help?
Contact support@thora.vn with the reference, app version, platform, and exact error message.
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