Accepting jobs
Review an assigned job, then accept or reject it.
Before you begin
Open a job assigned to your provider account. Available actions depend on your role and the job status.
Accept a job
- Review the service, customer information, address, appointment, and work instructions.
- Choose Accept job when available.
- Select an employee if the acceptance flow requests one, or use Assign later when offered.
- Confirm acceptance and check the updated job.
Reject an assignment
Choose Reject, select a required rejection reason, optionally add a note, and confirm rejection.
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