Help & troubleshooting
Find a solution and get the right support.
01Frequently asked questionsAnswers about QR access, provider enrollment, payments, and printing.02QR code problemsCheck location availability and owner access controls.03Order problemsCheck filters, status, active sessions, and payment conditions.04Payment problemsCheck the order and transfer before retrying confirmation.05Printer problemsCheck device support, permissions, and connection settings.06Contact supportContact Thora with the details needed to investigate.