Thora GoThora GoDocumentation
Open Thora Go
Documentation for daily operations

QR code problems

Check location availability and owner access controls.

Check these first

  1. Check that you are scanning a service QR rather than a bank-payment QR.
  2. Find the saved location in Service QR and check its label, code, and status.
  3. Ask the owner to check selling status, public QR approval, and whether public QR access is open.
  4. If the error continues, record the exact message and location code for support.

Still need help?

Contact support@thora.vn with the reference, app version, platform, and exact error message.

↑↓ to navigate↵ to openesc to close